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City Centre
Phi Phi Don200 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Pleasant Dining Experience
“I thoroughly enjoyed the food in the restaurant. The dishes were flavorful and kept me satisfied throughout my stay. I often found myself looking forward to the meals, and it was a highlight of my trip.” view full review
Spacious and Modern Rooms
“The room I stayed in was surprisingly spacious and modern. It was much nicer than what the pictures suggested, which made my stay even more enjoyable. The large bed was quite comfortable, allowing for a good night's sleep.” view full review
Functional Bathroom Amenities
“The bathroom came equipped with all necessary amenities. I appreciated having plenty of hot water during my stay, which made my morning routine hassle-free. The cleanliness of the bathroom was also commendable, contributing to a positive experience.” view full review
Relaxing Pool Area
“I loved spending time at the pool area, which was beautifully maintained and provided a relaxing atmosphere. It was a great place to unwind after a day of exploring the island, and the serenity of the space added to my overall enjoyment.” view full review
Feedback from previous guests about their experience
80%
liked the resort and would come back again
8.0/10
Great
Rooms
5.8
Location
7.8
Service
5.0
Dining
6.0
Guest reviews
8.0/10
based on 5 reviews
7.1
7.1/10 based on 2564 reviews
Taylor
United Kingdom,
February
2025
5.0/10
I had a tough time at this hotel, where staying for just one night made me realize it wasn't worth the three I had booked. The heat in the room was unbearable and the shower barely worked. On the flip side, I later found a hotel near the beach that was a fantastic stay with modern furnishings and plenty of space. If you’re on a budget and value comfort, I suggest looking elsewhere.
Rooms
5.0
The rooms were incredibly uncomfortable, and the air conditioning made the situation worse, blowing out hot air mixed with unpleasant fumes. The bed felt like a pile of bricks.
Service
5.0
The staff seemed unprofessional, especially when they laughed at guests in front of us. While I didn't have too many interactions, the overall vibe left much to be desired.
Location
6.0
Situated in the main party area, it's great if you love nightlife, but the noise and chaos made it hard to sleep.
Dining
5.0
Breakfast was a basic continental spread, nothing special but decent enough.
Facilities
Edward
United Kingdom,
February
2025
5.6/10
Our stay at the resort was underwhelming. While the bungalow provided decent space, the check-in experience was frustrating, and certain aspects of the service left much to be desired. The breakfast was enjoyable, but the overall value for the price seemed lacking given the poor customer service we encountered. We also faced issues with pests in the room, which greatly impacted our comfort during the stay.
Rooms
6.0
The bungalow was clean but had a very hard bed, which made sleeping uncomfortable.
Service
5.0
Check-in was confusing, and the staff at the reception were unhelpful and rude, making the entire experience unpleasant.
Location
6.0
The location was decent, but not remarkable enough to offset the negative experiences.
Dining
7.0
Breakfast had a decent variety, and the staff serving there were noticeably friendlier than those at the front desk.
Facilities
7.0
The pool area was nice but getting a spot could be challenging.
Hudson
United Kingdom,
February
2025
8.2/10
I had a mixed experience during my stay. The hotel is in an excellent location, just a minute's walk to the beach and surrounded by restaurants and bars, which was a big plus for me. The rooms were much nicer than I expected, clean and quite spacious. However, the reception staff were somewhat unwelcoming, which was disappointing. The pool and dining options were enjoyable, but there were issues with noise and some staff's inconsistency in friendliness.
Rooms
8.0
The rooms were much nicer than in the pictures, spacious and clean.
Service
6.0
The reception staff were unwelcoming, but most other staff were delightful.
Location
10.0
The hotel is in an perfect spot, just a minute's walk from the beach and close to all the action.
Dining
8.0
The food in the restaurant was quite good; I really enjoyed my meals there.
Facilities
9.0
The pool was lovely and well-maintained.
Dave
United Kingdom,
December
2024
7.4/10
I had a mixed experience at this resort. On the upside, the rooms were spacious and newly furnished, and the location was fantastic, just a minute's walk from the beach. However, I faced some serious issues with the service, especially during checkout, which left a sour taste after an otherwise enjoyable stay.
Rooms
10.0
The rooms were spacious, clean, and recently refurbished, featuring great air conditioning and even a balcony. I felt like I was one of the first to stay in the room since it was in pristine condition.
Service
5.0
Unfortunately, the service was quite poor. At checkout, I faced accusations regarding beach towels that escalated into an argument. The staff seemed focused on recovering deposits rather than providing good customer service.
Location
10.0
The location is amazing, with the beach just a minute's walk away and Main Street nearby for dining and shopping. It’s hard to beat that convenience.
Dining
Facilities
Nathaniel
United Kingdom,
October
2024
5.0/10
I had a really disappointing stay at this hotel. The location was decent, being close to the beach, but the service and room conditions were unacceptable. We faced rude staff who didn't care about our concerns, and the room was overrun with mosquitoes which made for an uncomfortable stay. The value for money wasn't there either, considering the issues we encountered.
Rooms
5.0
The room was not well-maintained and had a mosquito problem because the balcony door didn't close properly.
Service
5.0
The staff, especially the receptionist, was extremely rude and dismissive, making our stay even worse.
Location
7.0
The hotel is in a decent spot, relatively close to the beach, which is one of the few positives.
Dining
5.0
I didn't have any positive experiences with dining; the options were limited and uninspiring.
Facilities
5.0
The pool was okay, but it was hard to find a spot to relax, and overall, the facilities were not impressive.
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